Shipping Policy

Last updated: August 10, 2026

United States Shipping Only

Oakdorn currently ships only to eligible delivery addresses within the 50 United States and the District of Columbia.

We do not currently ship to Canada, U.S. territories, or other international destinations. Availability for P.O. boxes and APO, FPO, or DPO addresses depends on the shipping options shown during checkout.

Shipping Cost

Standard shipping is free unless a different shipping charge is clearly disclosed during checkout before you submit your order.

Processing Time

Orders normally require 3–5 business days for processing before shipment.

Business days are Monday through Friday, excluding applicable public holidays. Orders placed during weekends or holidays begin processing on the following business day.

Processing times may be longer during unusually busy periods, but we will not make shipping promises without a reasonable basis.

Estimated Delivery Time

After processing, standard delivery within the United States normally takes approximately 6–10 business days.

The total estimated timeframe is therefore normally:

3–5 business days processing, plus 6–10 business days in transit.

Delivery times are estimates and may be affected by carrier delays, severe weather, address problems, or other circumstances outside our reasonable control.

Shipping Delays

If we learn that we cannot ship your order within the timeframe promised when you placed the order, we will notify you and provide the option required by applicable law to:

• accept the revised shipping date; or

• cancel the delayed order and receive a full refund.

If we cannot fulfill an order, we will cancel it and issue a refund to the original payment method.

Tracking

When your order ships, we will send tracking information to the email address associated with your order.

Please allow 24–48 hours after receiving the shipping confirmation for tracking information to update in the carrier’s system.

Accurate Shipping Information

You are responsible for providing a complete and accurate delivery address.

Contact info@oakdorn.com immediately if you notice an error. We will try to correct the address before shipment, but we cannot guarantee changes after an order has entered processing or been handed to the carrier.

Additional shipping costs resulting from an incorrect address may be charged only when clearly disclosed and permitted by law.

Lost or Damaged Packages

Contact info@oakdorn.com promptly if:

• tracking does not update for an unusual period;

• the package appears lost;

• the order arrives damaged; or

• the contents are incomplete or incorrect.

Include your order number, tracking information, and photographs where applicable. We will investigate with the carrier and provide an appropriate replacement, refund, or other remedy.

Risk of Loss

Risk of loss passes to the customer upon confirmed delivery to the shipping address provided with the order, subject to rights that cannot legally be waived.

Oakdorn remains responsible for eligible loss or damage occurring before confirmed delivery.

Contact

Oakdorn is operated by:

Euromarketing
Ceintuurbaan 222H
1072 GD Amsterdam
The Netherlands
Email: info@oakdorn.com